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How uwang69 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and what we do with it.

Account data protectionWallet transaction privacyYour right to access and deleteCookie controlsContact us any time
uwang69 How uwang69 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Rights

We apply encryption across the connection between your device and our platform, so data moving between your GoPay or OVO app and your account is not readable in transit. Cookies are used to keep your session active and remember your preferences — you can manage non-essential cookies through the cookie banner shown on your first visit. Account data is held only as long as needed for service and compliance purposes, after which it is deleted or anonymised. You can request a copy of your stored data or ask us to remove it at any time through the channels above.

Encrypted Connections

All data between your device and our platform travels over an encrypted connection. This includes wallet callbacks from DANA, OVO and GoPay during deposits and withdrawals.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can turn off non-essential cookies at any time from the banner or your browser settings.

Data Retention Policy

Your account data is kept active while your account is open. After closure, we retain records only as long as required by applicable law in your region, then delete or anonymise them.

Your Access Rights

You have the right to request a full copy of the data we hold on you, ask for corrections, or request deletion. We respond to verified requests as quickly as our process allows.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a privacy concern, there are three ways to get through to us. Our support team handles privacy requests directly — no need to go through a third-party form. Whether you are in Yogyakarta or anywhere else in a supported region, your request goes to the same team.

Live Chat Open the chat widget inside your account. Privacy requests are flagged to our data team within one business day of submission.
Email Support Send your request to our support address shown in your account settings. Include your registered email so we can verify your identity quickly.
Account Settings Some data controls — like marketing preferences and cookie consent — are available directly inside your account profile page without contacting us.

Common Questions About Your Privacy on uwang69

These are the questions we get most often about how we handle personal data, wallet information and account privacy. If your question is not here, reach us through live chat or the email address in your account settings.

No. Wallet references are used only to match your transaction to your account. We do not share your DANA, OVO or GoPay details with any third party for marketing or other commercial purposes.

Yes. Send a request through live chat or the support email shown in your account. We will verify your identity and then provide a summary of the personal data stored against your account.

Contact us through live chat or email with a deletion request. Once we verify it is you, we process the removal and retain only what applicable law in your region requires us to keep.

We use session cookies to keep you logged in and optional analytics cookies to see how the lobby is navigated. Non-essential cookies can be turned off from the cookie banner or your browser settings.

Yes. Login on mobile uses the same encrypted connection as desktop. We also flag unusual login patterns — like a new device or location — so you are alerted if something does not look right.

Transaction records are kept while your account is active and for a period afterward as required by law. Once that period ends, records are deleted or anonymised so they cannot be linked back to you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.